Job Description
A reputed Shopping Mall in Perinthalmanna is hiring a professional and customer-friendly Receptionist. Female candidates are preferred. The selected candidate will be responsible for welcoming visitors, assisting customers with inquiries, handling phone calls, managing the reception desk, and providing information about stores, services, and mall facilities. The role also includes maintaining visitor records, coordinating with mall management and tenants, handling customer feedback, making announcements when required, and ensuring the reception area remains clean and organized. Candidates should have excellent communication and interpersonal skills, a pleasant personality, and basic computer knowledge, including MS Office, email handling, and data entry. Previous experience in reception, customer service, hospitality, or retail will be an added advantage, but freshers with a positive attitude and willingness to learn are also encouraged to apply. The ideal candidate should be well-groomed, organized, courteous, and capable of delivering exceptional customer service in a fast-paced retail environment.