Job Description
We are hiring a friendly and customer-focused Customer Relation Executive to join our Finance Bank in Malappuram. Applications are welcome from both male and female candidates. The ideal candidate should have excellent communication skills, a customer-oriented approach, and the ability to build strong relationships with clients. Key responsibilities include handling customer inquiries, providing information about banking products and services, assisting customers with account and loan-related requirements, resolving complaints, maintaining customer records, conducting follow-ups, coordinating with branch teams, collecting customer feedback, and ensuring a smooth banking experience. The candidate should have good interpersonal skills, basic computer knowledge, and the ability to work in a target-driven environment. Experience in banking, NBFC, finance, sales, or customer service will be an added advantage. We offer a competitive salary, performance incentives, career growth opportunities, and a professional work environment that encourages learning and development.