Job Description
We are hiring a Telecaller for our Fiber Optic Product Supply company located in Kakkanad, Kochi. The ideal candidate should be female with minimum qualification of Plus Two or Degree and should have good communication skills in Malayalam and basic English. The role involves making outbound calls to potential and existing customers, explaining fiber optic products such as cables, connectors, and networking accessories, and generating leads for the sales team. The candidate will also be responsible for handling inbound inquiries, maintaining customer data, updating call records, and following up on leads to ensure conversions. Basic computer knowledge including MS Office and data entry is required. The candidate should be polite, confident, and able to handle customer queries in a professional manner. Freshers with good communication skills are welcome, but candidates with prior telecalling or customer support experience will be preferred.