Job Description
Customer Relation Executive position is available with a reputed car dealership in Thiruvananthapuram (TVM). The selected candidate will be responsible for handling customer inquiries, providing detailed information about vehicles, offers, finance options, and assisting customers throughout the sales process. Duties include greeting walk-in customers, managing appointment schedules, follow-up calls, and maintaining strong customer relationships to ensure satisfaction and repeat business. The role also involves coordinating with the sales and service teams, updating customer databases, handling feedback, and supporting documentation related to vehicle bookings and deliveries. The candidate must have good communication skills, a pleasant personality, and the ability to handle customer queries professionally. Basic computer knowledge and CRM software usage will be an added advantage. The ideal candidate should be confident, well-organized, and customer-focused. Freshers or candidates with prior experience in customer service or automobile sales are preferred. Female candidates are preferred due to front-office responsibilities and customer interaction requirements.