Job Description
As a Customer Relation Executive at an Architect Firm located in Pantheerankavu, Kozhikode, the candidate will be responsible for managing client interactions, handling inquiries, and ensuring a smooth communication flow between clients and the design team. The role includes attending phone calls, responding to emails, scheduling appointments with architects, and maintaining client records. The candidate should be able to understand basic architectural project requirements and communicate them clearly to internal teams. Follow-up with clients regarding project updates, quotations, and feedback is essential. The position requires strong interpersonal skills, a professional attitude, and the ability to manage multiple clients efficiently. Both male and female candidates with good communication skills in English and Malayalam are preferred. Prior experience in customer service or front office roles is an advantage. The role also involves supporting office coordination and maintaining a welcoming reception environment for visitors at office daily tasks and coordination support duties included.