Job Description
About the Role
We are looking for an experienced and detail-oriented Visa Officer to join our Travel & Tourism team. The candidate will be responsible for handling visa applications, documentation, client coordination, and the complete visa processing procedure for various international destinations.
Key Responsibilities
Handle visa applications and processing for various countries and destinations.
Guide clients regarding visa requirements, procedures, documentation, and timelines.
Verify and review visa application forms and supporting documents for accuracy and completeness.
Prepare, organize, and submit visa applications according to the requirements of respective embassies, consulates, and visa centres.
Coordinate with clients to collect required documents and additional information.
Track visa applications and provide regular updates to clients.
Coordinate with embassies, consulates, visa application centres, and relevant authorities when required.
Handle visa appointments, document submissions, biometrics, and interview-related requirements.
Ensure all applications are submitted within the required timelines.
Maintain proper records of applications, passports, documents, and visa status.
Stay updated on changes in visa rules, documentation requirements, processing procedures, and immigration guidelines.
Handle client queries and resolve visa-related concerns professionally.
Coordinate with the ticketing and operations team to ensure smooth travel arrangements.
Maintain confidentiality and securely handle client documents and personal information.
Requirements
Minimum 2–3 years of experience in visa processing or travel operations preferred.
Experience handling tourist, business, student, or other visa categories will be an advantage.
Good knowledge of international visa procedures and documentation.
Strong communication and customer-handling skills.
Excellent attention to detail and document-verification skills.
Good follow-up and coordination abilities.
Ability to work under pressure and meet application deadlines.
Good computer knowledge and proficiency in MS Office.
Knowledge of multiple international destinations and their visa requirements will be an advantage.
Key Skills
Visa Processing | Documentation | Client Coordination | Embassy Coordination | Application Tracking | Customer Handling | Communication | Attention to Detail | Follow-up | Travel Operations