Job Description
Key Responsibilities
Make outbound calls to prospective students and explain available courses
Handle inbound inquiries and provide accurate information
Maintain daily call logs, followups, and lead tracking
Convert inquiries into walk-ins and admissions
Guide students through the admission process, fees, and batch schedules
Coordinate with the admissions team for counseling and enrollment
Achieve weekly and monthly admission targets
Maintain a professional and friendly communication tone at all times
Required Experience & Skills
Minimum 1 year experience in telecalling for educational institutes / academies
Strong communication skills in English + regional languages
Ability to explain course details clearly and confidently
Basic computer skills (Excel, CRM, WhatsApp Business)
Positive attitude, patience, and student friendly approach
Target oriented mindset with consistent followup discipline