CUSTOMER CARE EXECUTIVE Job Opening in Aluva, Ernakulam

Aluva, Ernakulam, Kerala
Full Time
  • Job Id
    2551782
  • Job Type
    Full Time
  • Monthly Salary
    ₹ 12000 - ₹ 20000
  • Qualification
    10th/Plustwo
  • Minimum Experience
    Fresher
  • Posted on
    19 August 2026, 2:24 PM IST
  • Expires on
    18 September 2026, 11:59 PM IST
  • Company Type
    BPO and Call Center Services
  • Food & Accommodation
    NO
  • Required Gender
    Female


Job Description

Make outbound cold or warm calls to database leads who registered on the matrimony platform.Explain premium membership plans, features, and pricing clearly.Follow up regularly with prospective clients to convert them into paid subscribers.Handle inbound inquiries, resolve profile or service complaints, and guide users on profile enhancement.Maintain daily call logs, track follow-up schedules, and update CRM database records.Meet or exceed monthly and weekly sales, lead generation, or renewal targets.