Job Description
A reputed Matrimonial Service in Ernakulam is hiring a Manager Cum Telecalling Staff. Female candidates are preferred. The selected candidate will be responsible for managing daily office operations while handling telecalling activities to assist existing and prospective clients. Key responsibilities include making and receiving customer calls, explaining membership plans and services, following up on inquiries, maintaining client records, scheduling appointments, and coordinating with the team to ensure smooth service delivery. The role also involves resolving customer queries, achieving sales and membership targets, preparing daily reports, and maintaining strong client relationships through professional communication. Candidates should have excellent communication and interpersonal skills, basic computer knowledge, and the ability to multitask in a fast-paced environment. Prior experience in telecalling, customer service, or office administration is preferred but not mandatory. The ideal candidate should be confident, organized, target-oriented, and committed to delivering excellent customer support while contributing to business growth.