Waiter Job Opening in Perintalmanna

As a Waiter in Perintalmanna, your role is crucial in providing excellent customer service and ensuring a positive dining experience for guests. Here's a detailed job description: Greeting and Seating Guests: Welcome guests as they arrive at the restaurant, assist them with seating arrangements, and escort them to their tables. Provide menus and inform guests about any specials or promotions. Taking Orders: Take food and beverage orders from guests accurately and efficiently, using a notepad or electronic ordering system. Answer any questions about menu items, ingredients, or preparation methods, and make recommendations based on guests' preferences. Order Relay: Relay guests' orders to the kitchen and bar staff promptly, ensuring that all items are prepared correctly and delivered in a timely manner. Communicate any special requests or dietary restrictions to the kitchen team. Table Service: Serve food and beverages to guests with professionalism and courtesy, following proper serving etiquette and presentation standards. Ensure that each dish is delivered to the correct guest and matches the order accurately. Upselling and Promotion: Promote special menu items, seasonal offerings, and beverage selections to guests, encouraging them to try new dishes or upgrade their orders. Upsell additional items such as appetizers, desserts, or premium beverages to enhance the dining experience and increase revenue. Check Management: Present guests with their checks promptly at the end of their meal, itemizing food and beverage charges accurately. Process payment transactions securely and efficiently, including cash, credit/debit cards, or other forms of payment. Customer Interaction: Interact with guests in a friendly and engaging manner, addressing any concerns or requests promptly and courteously. Anticipate guests' needs and provide personalized service to enhance their overall dining experience. Table Maintenance: Monitor tables throughout the meal service, clearing empty dishes, refilling water glasses, and resetting tables for the next guests. Ensure that tables are clean, properly set with utensils and tableware, and free from spills or debris. Team Collaboration: Work collaboratively with kitchen staff, bartenders, and other waitstaff to coordinate service and ensure smooth operations. Communicate effectively with team members to synchronize food and beverage delivery and resolve any issues or discrepancies. Knowledge of Menu and Cuisine: Have a thorough understanding of the restaurant's menu, including ingredients, cooking methods, and flavor profiles. Stay informed about daily specials, menu changes, and seasonal offerings to provide accurate information to guests. Adherence to Health and Safety Standards: Maintain a clean and sanitary work environment, adhering to food safety and hygiene regulations. Follow proper procedures for handling and serving food, ensuring the safety and well-being of guests and staff. Professional Appearance: Maintain a neat and professional appearance at all times, wearing the designated uniform and adhering to grooming standards established by the restaurant.