Team Leader Job Opening in Thrissur

As part of our growth strategy, we are seeking a dynamic and experienced Team Leader to oversee and support our team in Thrissur.You will play a key role in fostering a positive work environment, developing team members, and ensuring the successful execution of tasks and projects. Responsibilities: Provide leadership, guidance, and direction to a team of employees, including setting clear expectations, goals, and performance targets. Lead by example and inspire team members to achieve their full potential, fostering a culture of collaboration, accountability, and continuous improvement. Delegate tasks and responsibilities effectively, ensuring that workloads are balanced and deadlines are met. Monitor team performance and productivity, providing regular feedback and coaching to support individual and collective growth and development. Conduct regular team meetings and one-on-one sessions to communicate updates, discuss priorities, and address concerns. Collaborate with other departments and stakeholders to coordinate workflows, resolve issues, and ensure alignment with organizational objectives. Identify training and development needs within the team and facilitate training sessions or workshops to enhance skills and knowledge. Handle escalated customer inquiries or complaints, resolving issues promptly and ensuring customer satisfaction. Maintain accurate records of team activities, performance metrics, and other relevant data, providing regular reports to management as required. Foster a positive and inclusive work environment that promotes diversity, equity, and inclusion, and adheres to company policies and procedures. Stay updated on industry trends, best practices, and emerging technologies to keep the team informed and competitive. Lead by example in adhering to safety protocols, quality standards, and ethical practices. Requirements: Bachelor's degree in Business Administration, Management, or a related field. Master's degree is a plus. Proven experience (X years) in a leadership or supervisory role, preferably in [industry/niche]. Strong leadership and interpersonal skills, with the ability to motivate and inspire team members. Excellent communication and conflict resolution skills, with the ability to effectively communicate with diverse stakeholders. Demonstrated ability to delegate tasks, manage priorities, and drive results in a fast-paced environment. Strong problem-solving skills and decision-making abilities, with a focus on finding practical solutions. Ability to adapt to changing priorities and manage multiple tasks simultaneously. Proficiency in Microsoft Office suite and other relevant software applications. Fluency in Malayalam and English; proficiency in other languages is a plus. Experience in customer service or sales is desirable. Benefits: Competitive salary package with performance-based incentives. Health insurance and other benefits. Opportunities for professional development and career advancement. Dynamic and collaborative work environment with a supportive team. Opportunity to make a significant impact and contribute to the success of a growing company in Thrissur.