Inside Sales Manager Job Opening in Kozhikode

As part of our growth strategy, we are seeking a talented and experienced Inside Sales Manager to lead our inside sales team. Job Description: As an Inside Sales Manager, you will be responsible for leading and managing the inside sales team to achieve sales targets, drive revenue growth, and deliver exceptional customer experiences. You will play a key role in developing and implementing inside sales strategies, coaching and mentoring team members, and optimizing sales processes and performance. The ideal candidate will have strong leadership skills, a proven track record in sales management, and a customer-centric approach. Key Responsibilities: Lead and manage the inside sales team, providing guidance, coaching, and support to achieve individual and team sales targets and objectives. Develop and implement inside sales strategies, tactics, and initiatives to drive revenue growth, expand customer base, and increase market share. Set clear sales goals, targets, and performance metrics for the inside sales team, and monitor progress and performance against established KPIs. Hire, onboard, train, and develop inside sales representatives, ensuring they have the knowledge, skills, and resources to succeed in their roles. Conduct regular performance evaluations, provide feedback and performance coaching, and recognize top performers within the team. Collaborate with the sales leadership team to align inside sales efforts with overall sales strategies, goals, and objectives. Develop and maintain strong relationships with key customers, partners, and stakeholders to drive business growth and customer loyalty. Analyze sales data, trends, and performance metrics to identify opportunities for improvement, optimize sales processes, and drive continuous improvement. Ensure that inside sales activities and processes comply with company policies, procedures, and ethical standards. Stay updated on industry trends, market developments, and best practices in inside sales management, and share insights and recommendations with the team. Prepare regular reports and presentations for senior management, summarizing inside sales performance, results, and recommendations for improvement. Foster a positive and collaborative work environment within the inside sales team, promoting teamwork, communication, and a customer-centric mindset. Qualifications: Bachelor's degree in Business Administration, Marketing, Sales, or a related field. 5+ years of experience in inside sales, with at least 2 years in a leadership or management role. Proven track record of success in achieving and exceeding sales targets and objectives. Strong leadership skills with the ability to motivate, coach, and develop a high-performing sales team. Excellent communication, interpersonal, and negotiation skills. Strategic thinker with the ability to develop and implement sales strategies and initiatives. Analytical mindset with the ability to interpret sales data, identify trends, and make data-driven decisions. Customer-centric approach with a focus on delivering exceptional customer experiences. Proficiency in using CRM systems, sales tools, and Microsoft Office applications. Results-oriented with a focus on driving sales performance and business growth.