House Keeping Supervisor Job Opening in Munnar

As a Housekeeping Supervisor in Munnar, your primary responsibility is to oversee and manage the housekeeping operations of the establishment, ensuring cleanliness, hygiene, and orderliness in guest rooms, public areas, and facilities. You will supervise a team of housekeeping staff, assign tasks, and ensure that cleaning standards and procedures are followed to provide guests with a comfortable and pleasant stay experience. Responsibilities: Supervision and Coordination: Supervise and coordinate the activities of housekeeping staff, including room attendants, housekeepers, and janitors, to ensure efficient and effective cleaning operations. Assign tasks, schedule work shifts, and provide guidance and support to housekeeping team members. Room Inspections: Conduct regular inspections of guest rooms, public areas, and facilities to ensure cleanliness, orderliness, and compliance with housekeeping standards and procedures. Identify any maintenance issues, damages, or cleanliness deficiencies and coordinate with maintenance and engineering departments for timely resolution. Inventory Management: Monitor and manage housekeeping supplies, equipment, and amenities, ensuring adequate stock levels and proper utilization to support daily operations. Coordinate with procurement and purchasing departments to replenish supplies and consumables as needed. Training and Development: Provide training and orientation to new housekeeping staff on cleaning procedures, safety protocols, and customer service standards. Conduct ongoing training sessions and refresher courses to ensure that housekeeping staff are knowledgeable and skilled in their roles. Quality Assurance: Implement and enforce quality assurance measures to maintain high standards of cleanliness, hygiene, and presentation throughout the establishment. Address guest complaints or concerns related to housekeeping issues promptly and effectively to ensure guest satisfaction. Health and Safety Compliance: Ensure compliance with health, safety, and sanitation regulations and standards, including proper handling and disposal of hazardous materials, use of personal protective equipment, and adherence to cleaning protocols. Conduct regular safety inspections and drills to promote a safe working environment for housekeeping staff and guests. Performance Management: Monitor the performance and productivity of housekeeping staff, providing feedback, coaching, and recognition to encourage high performance and job satisfaction. Conduct performance evaluations and recommend training or development opportunities for staff members as needed. Reporting and Documentation: Maintain accurate records and documentation related to housekeeping operations, including cleaning schedules, inventory records, incident reports, and staff attendance records. Prepare regular reports and updates for management on housekeeping activities, performance metrics, and any issues or concerns. Qualifications: Diploma or certification in Hotel Management, Hospitality, or a related field. Proven experience in housekeeping or janitorial roles, with at least 2-3 years of experience in a supervisory or leadership capacity. Strong knowledge of housekeeping procedures, cleaning techniques, and sanitation standards. Excellent leadership, communication, and interpersonal skills. Ability to multitask, prioritize tasks, and work effectively in a fast-paced environment. Attention to detail and commitment to maintaining high standards of cleanliness and hygiene. Problem-solving skills and the ability to handle guest complaints or emergencies calmly and professionally. Familiarity with health and safety regulations and practices in the hospitality industry. Proficiency in using housekeeping software, MS Office applications, and other relevant tools for scheduling and reporting. As a Housekeeping Supervisor in Munnar, you will play a crucial role in maintaining cleanliness, order, and guest satisfaction within the establishment. Your leadership, organization, and attention to detail will contribute to the overall success and reputation of the property while ensuring a comfortable and enjoyable experience for guests.