Billing Staff Job Opening in Kottayam

is a well-established business in Kottayam, Kerala, dedicated to providing exceptional [Insert Company Specialization] services/products to our valued customers. We pride ourselves on efficiency, accuracy, and outstanding customer service. Job Description: As a Billing Staff member at [Insert Company Name], you will play a vital role in ensuring accurate and timely billing processes for our customers. You will be responsible for handling billing inquiries, processing invoices, and maintaining billing records in compliance with company policies and procedures. Responsibilities: Generate and process invoices accurately and in a timely manner for products/services rendered to customers. Verify and reconcile billing data to ensure accuracy and completeness, including quantity, pricing, discounts, and taxes. Address billing inquiries and resolve discrepancies or billing issues promptly and courteously. Communicate effectively with customers to provide billing information, clarify charges, and assist with payment-related queries. Collaborate with the sales, customer service, and finance departments to resolve billing discrepancies and ensure customer satisfaction. Maintain organized billing records, including invoices, payment receipts, and customer account information. Prepare and distribute periodic billing statements or reports to customers as required. Process payments received from customers through various payment methods, such as cash, checks, credit cards, or electronic transfers. Reconcile billing statements and accounts receivable ledgers to ensure accurate financial reporting. Stay updated on billing software/systems and implement best practices to streamline billing processes and improve efficiency. Requirements: High school diploma or equivalent; additional education or training in accounting, finance, or related field is preferred. Proven experience in billing, invoicing, or accounting roles, preferably in a similar industry or environment. Strong numerical aptitude and attention to detail, with the ability to accurately process large volumes of data. Excellent communication and interpersonal skills, with the ability to interact professionally with customers and colleagues. Proficiency in computer skills, including MS Office applications and billing software/systems (e.g., QuickBooks, SAP). Ability to work independently and prioritize tasks effectively to meet deadlines. Understanding of basic accounting principles and practices. Integrity and discretion when handling sensitive financial information. Strong problem-solving skills and the ability to resolve issues efficiently. Willingness to work flexible hours as needed, including occasional weekends or evenings during peak periods.