Front Office Assistant Job Opening in Kozhikode

As a Front Office Assistant, you will be responsible for providing exceptional customer service and administrative support to ensure the smooth functioning of the front office operations. Your role will involve interacting with clients, guests, and other stakeholders, both in person and over the phone. You will serve as the face of the organization, creating a positive first impression and maintaining a professional demeanor at all times. Attention to detail, excellent communication skills, and the ability to multitask efficiently are essential for success in this role. Key Responsibilities: Greeting and welcoming guests in a courteous and professional manner. Handling incoming calls and directing them to the appropriate person or department. Managing the reception area, including keeping it clean and organized. Assisting visitors with inquiries and providing relevant information about the organization's products or services. Managing appointments and scheduling meetings for staff members. Handling incoming and outgoing mail and packages. Maintaining office supplies inventory and placing orders as needed. Assisting with administrative tasks such as data entry, filing, and photocopying. Collaborating with other departments to ensure seamless communication and coordination. Upholding company policies and procedures while adhering to confidentiality guidelines. Resolving customer complaints or escalating issues to the appropriate authority. Providing support to the management team as required. Requirements: High school diploma or equivalent; additional certification in office management is a plus. Proven experience as a Front Office Assistant or similar role is preferred. Proficiency in MS Office (Word, Excel, Outlook) and other relevant software. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Ability to work independently with minimal supervision. Professional appearance and demeanor. Fluency in English and Malayalam; knowledge of additional languages is an advantage. Flexibility to work in shifts, including evenings and weekends, if required.