Delievery Executive Job Opening in Kottiyam

As a Delivery Executive in Kollam, your primary responsibility is to ensure the timely and accurate delivery of goods to customers. You will be responsible for safely transporting items from distribution centers or warehouses to designated delivery locations, following predefined routes and schedules. Key Responsibilities: Delivery Operations: Safely operate a delivery vehicle, such as a motorcycle, scooter, car, or van, to transport goods to customers' homes, businesses, or other designated locations. Adhere to traffic laws, safety regulations, and company policies while driving. Loading and Unloading: Load goods onto the delivery vehicle in a secure and organized manner, ensuring that items are properly packaged and protected during transit. Unload goods at delivery locations and verify the accuracy of items against delivery invoices or manifests. Route Planning: Plan delivery routes efficiently to optimize time and fuel consumption. Use navigation tools, maps, or GPS devices to navigate routes, avoid traffic congestion, and reach delivery destinations within scheduled timeframes. Customer Service: Provide excellent customer service during deliveries, greeting customers courteously, and addressing any questions or concerns they may have. Ensure customer satisfaction by delivering orders accurately and promptly. Document Handling: Collect payment for cash-on-delivery orders and obtain signatures or confirmations from customers upon delivery. Handle delivery documentation, such as invoices, receipts, and delivery notes, accurately and professionally. Vehicle Maintenance: Perform routine vehicle inspections, maintenance checks, and minor repairs as needed to ensure the safe and reliable operation of the delivery vehicle. Report any mechanical issues or safety concerns to the appropriate authorities. Inventory Management: Maintain accurate records of delivered goods, returns, and exchanges. Coordinate with warehouse staff or supervisors to reconcile inventory discrepancies and update inventory records accordingly. Safety Compliance: Follow safety protocols and procedures to prevent accidents, injuries, and property damage during delivery operations. Use personal protective equipment (PPE) as required and adhere to safety guidelines for loading, unloading, and handling goods. Communication: Communicate effectively with dispatchers, supervisors, and customers to provide updates on delivery status, delays, or other relevant information. Report any delivery-related issues, incidents, or concerns promptly to the appropriate authorities. Adherence to Policies: Adhere to company policies, procedures, and standards for delivery operations, including ethical conduct, confidentiality, and professional behavior. Maintain confidentiality of customer information and respect customer privacy. Qualifications: High school diploma or equivalent qualification. Valid driver's license for the appropriate class of vehicle. Previous experience in delivery or logistics operations is preferred but not required. Good driving record with no major traffic violations or accidents. Familiarity with local roads, neighborhoods, and traffic patterns in Kollam. Strong communication and interpersonal skills. Physical fitness and stamina for lifting and carrying heavy items. Ability to work independently and follow instructions. Flexibility to work evenings, weekends, and holidays as needed. Joining our team as a Delivery Executive offers an opportunity to play a crucial role in delivering goods to customers and ensuring their satisfaction in Kollam. If you have a valid driver's license, good driving skills, and a commitment to providing excellent service, we encourage you to apply and become part of our delivery team.