Cable Technician Job Opening in Alappuzha

As a Cable Technician in Alappuzha, your primary responsibility is to install, maintain, and repair cable television, internet, and telephone systems for residential and commercial customers. You will be tasked with ensuring the proper functioning of cable infrastructure and equipment to deliver high-quality services to subscribers. Key Responsibilities: Installation: Install cable television, internet, and telephone lines in residential buildings, commercial properties, and other locations. Run cables, wires, and connectors to connect homes or businesses to the cable network. Install cable boxes, modems, routers, and other equipment as needed. Maintenance: Perform routine maintenance on cable systems to ensure optimal performance and reliability. This includes inspecting cables, connectors, and equipment for damage or wear, replacing faulty components, and testing system functionality. Repairs: Diagnose and troubleshoot issues with cable systems, such as signal loss, pixelation, internet connectivity problems, and phone line issues. Repair or replace damaged cables, connectors, amplifiers, splitters, and other hardware to restore service. Signal Testing: Use specialized equipment, such as signal meters and spectrum analyzers, to test cable signal strength, quality, and clarity. Identify sources of signal interference, noise, or distortion and take corrective actions to improve signal integrity. Customer Service: Interact with customers in a professional and courteous manner. Communicate effectively to understand service requests, explain installation or repair procedures, and address customer concerns. Provide assistance and guidance to subscribers on using cable services and equipment. Safety Compliance: Adhere to safety guidelines, procedures, and regulations to ensure a safe working environment. Use appropriate safety equipment and practices when working at heights, with power tools, and around electrical systems. Documentation: Maintain accurate records of installation activities, service calls, maintenance tasks, and repairs performed. Complete work orders, service tickets, and documentation using computerized systems or paper-based forms as required. Quality Assurance: Ensure that all installations, repairs, and maintenance activities meet industry standards, company policies, and customer expectations. Conduct quality inspections and follow-up checks to verify the integrity and functionality of cable systems. Continuing Education: Stay updated on industry trends, technological advancements, and best practices in cable installation and maintenance. Participate in training programs, workshops, and certification courses to enhance technical skills and knowledge. Team Collaboration: Collaborate with other cable technicians, supervisors, and support staff to coordinate work schedules, share technical expertise, and support team objectives. Communicate effectively with colleagues to ensure efficient workflow and timely service delivery. Qualifications: High school diploma or equivalent qualification. Previous experience as a cable technician, telecommunications technician, or related field is preferred. Knowledge of cable television, internet, and telephone systems, including cable types, connectors, and equipment. Familiarity with cable installation techniques, tools, and equipment. Strong problem-solving skills and troubleshooting abilities. Excellent communication and customer service skills. Ability to work independently and as part of a team. Valid driver's license and clean driving record. Joining our team as a Cable Technician offers an opportunity to contribute to the delivery of reliable and high-quality cable services to customers in Alappuzha. If you have a passion for technology, strong technical skills, and a commitment to customer satisfaction, we encourage you to apply and become part of our team.