Floor Manager Job Opening in Kanhangad

A Floor Manager in Kanhangad, or anywhere else, typically plays a crucial role in overseeing the operations and ensuring smooth functioning of a retail or hospitality establishment. Below is a generic job description for a Floor Manager: Position: Floor Manager Location: Kanhangad Responsibilities: Team Management: Supervise and coordinate the activities of floor staff, ensuring they adhere to company policies and standards. Train new employees on job responsibilities and provide ongoing coaching and feedback. Customer Service: Ensure a high level of customer satisfaction by addressing customer queries, concerns, and feedback promptly. Lead by example in providing excellent customer service and maintaining a positive and welcoming atmosphere on the floor. Inventory Management: Monitor and manage inventory levels to prevent stockouts or overstock situations. Coordinate with the stockroom and assist in receiving, organizing, and replenishing merchandise on the sales floor. Visual Merchandising: Oversee the arrangement and display of products to maximize visual appeal and sales opportunities. Ensure that promotional displays and signage are accurate and up-to-date. Sales and Targets: Set sales targets for the floor and motivate the team to achieve them. Monitor sales performance, analyze trends, and implement strategies to meet or exceed sales goals. Security and Loss Prevention: Implement security measures to prevent theft and losses. Work with security personnel to maintain a safe and secure shopping environment for customers and staff. Reporting: Generate and analyze reports related to sales, inventory, and other key performance indicators. Provide regular updates to higher management on the floor's performance and any challenges faced. Compliance: Ensure compliance with company policies, procedures, and local regulations. Implement health and safety protocols to create a secure working environment. Requirements: Proven experience in a supervisory or managerial role, preferably in a retail or hospitality setting. Excellent leadership and interpersonal skills. Strong organizational and multitasking abilities. Ability to work in a fast-paced environment and handle pressure. Knowledge of inventory management and basic financial principles. Familiarity with customer service best practices.