Billing Staff Job Opening in Kanhangad

We are currently seeking a detail-oriented and organized Billing Staff member to join our team in Kanhangad. The successful candidate will be responsible for handling billing processes efficiently, ensuring accuracy, and providing excellent customer service. If you have a strong attention to detail, good communication skills, and the ability to work in a fast-paced environment, we encourage you to apply for this position. Responsibilities: Billing Processes: Generate and process customer invoices accurately and in a timely manner. Verify the accuracy of billing data and resolve any discrepancies. Customer Interaction: Interact with customers to address billing inquiries and resolve issues. Provide clear and concise explanations of billing details to customers. Payment Handling: Record and process customer payments. Reconcile payments received with billed amounts. Record Keeping: Maintain organized and up-to-date records of customer accounts, invoices, and payments. File and archive billing documents appropriately. Reporting: Prepare and present regular reports on billing activities to management. Identify trends and suggest improvements to billing processes. Collaboration: Coordinate with other departments, such as sales and customer service, to obtain necessary information for billing. Work closely with the finance team to ensure accurate financial records. Customer Service: Provide excellent customer service by addressing billing-related inquiries and concerns. Assist customers in understanding their invoices and payment options. Adherence to Policies: Ensure compliance with company billing policies and procedures. Stay informed about any changes in billing regulations or requirements. Requirements: Previous experience in billing, finance, or a related field is preferred. Proficient in using billing software and Microsoft Office applications. Strong numerical and analytical skills. Excellent attention to detail and accuracy. Effective communication skills, both written and verbal. Ability to work independently and as part of a team. Familiarity with billing and accounting principles.