Front office Executive Job Opening in Malappuram

The Front Office Executive is the first point of contact for visitors, guests, and clients. They are responsible for managing the front desk operations efficiently, providing excellent customer service, and ensuring the overall administrative support to the organization. Responsibilities: Reception Duties: Greet and welcome guests as soon as they arrive at the office. Direct visitors to the appropriate person and office. Answer, screen, and forward incoming phone calls. Ensure reception area is tidy and presentable. Customer Service: Provide information about the organization to clients and visitors. Handle inquiries and address complaints effectively and professionally. Maintain a high level of customer satisfaction. Administrative Support: Maintain office security by following safety procedures and controlling access. Receive, sort, and distribute daily mail/deliveries. Keep updated records of office expenses and costs. Perform basic bookkeeping and clerical duties. Booking Management: Manage reservations and appointments. Coordinate with other departments regarding bookings and schedules. Assist in arranging meetings and conferences. Communication: Liaise with other departments to ensure smooth communication. Maintain a clean and welcoming reception area. Update calendars and schedule meetings.