Back Office Job Opening in Kannur

We are committed to delivering high-quality services and maintaining operational efficiency. As part of our team, we are seeking a detail-oriented and organized Back Office Executive to support our administrative and operational functions. Job Description: 1. Data Entry and Documentation: Perform accurate data entry tasks, including entering customer information, invoices, purchase orders, and other relevant data into computer systems or databases. Maintain and update electronic and physical records, files, and documents, ensuring confidentiality, integrity, and accessibility as per company policies and procedures. 2. Administrative Support: Provide administrative support to various departments and teams, including scheduling appointments, coordinating meetings, handling correspondence, and managing office supplies and inventory. Assist in preparing and formatting documents, reports, presentations, and spreadsheets using Microsoft Office or other software applications as needed. 3. Communication and Correspondence: Respond to internal and external inquiries via phone, email, or in-person, providing information, assistance, and support in a professional and timely manner. Coordinate with clients, vendors, suppliers, and other stakeholders to facilitate communication, resolve issues, and ensure smooth operations. 4. Record Keeping and Filing: Organize and maintain physical and electronic filing systems, ensuring proper labeling, categorization, and archival of documents for easy retrieval and reference. Conduct periodic audits and reviews of records, files, and databases to ensure accuracy, completeness, and compliance with regulatory requirements. 5. Back Office Operations Coordination: Collaborate with internal departments, such as finance, human resources, and customer service, to streamline back-office operations, resolve workflow bottlenecks, and optimize processes. Assist in the implementation of new systems, procedures, and technologies to improve efficiency, productivity, and performance in back-office functions. 6. Reporting and Analysis: Prepare routine and ad-hoc reports, summaries, and analyses on back-office activities, key performance indicators (KPIs), and operational metrics for management review and decision-making. Analyze data trends, patterns, and discrepancies, identifying areas for improvement and recommending solutions or corrective actions as necessary. 7. Quality Assurance and Compliance: Ensure compliance with company policies, procedures, and regulatory guidelines in all back-office activities, including data handling, document management, and record-keeping processes. Participate in quality assurance initiatives, audits, and reviews to maintain high standards of accuracy, integrity, and security in back-office operations. Requirements: Bachelor's degree in Business Administration, Commerce, or related field preferred. Proven experience in back-office operations, administrative support, or data entry role. Proficiency in computer skills, including MS Office applications (Word, Excel, Outlook) and data entry software. Strong attention to detail, accuracy, and organizational skills. Excellent communication, interpersonal, and time management abilities. Ability to work independently and collaboratively in a fast-paced environment. Knowledge of office equipment and procedures. Fluency in English and Malayalam languages. Benefits: Competitive salary and benefits package. Opportunities for career advancement and professional development. Positive and supportive work environment. Employee discounts on company products/services.