Automobile Spare Parts Job Opening in Irinjalakuda

Customer Service: Greet and assist customers in selecting automobile spare parts. Provide detailed information about products, including specifications, pricing, and compatibility. Sales and Upselling: Actively engage in sales activities to achieve revenue targets. Suggest related or complementary spare parts to customers to increase sales. Order Processing: Receive and process customer orders accurately. Coordinate with the inventory team to ensure timely product availability. Technical Assistance: Assist customers in identifying the right spare parts based on their vehicle specifications. Provide technical guidance and troubleshooting support. Stock Management: Monitor and maintain optimum stock levels. Conduct regular inventory checks and report discrepancies. Relationship Building: Build and maintain strong relationships with customers. Follow up with customers to ensure satisfaction and address any concerns. Market Knowledge: Stay informed about the latest automobile models, parts, and industry trends. Monitor competitor pricing and product offerings. Documentation: Maintain accurate records of sales transactions, customer interactions, and inventory levels. Generate reports on sales performance and inventory status. Qualifications: High school diploma or equivalent; additional education or certifications in automotive technology or sales are a plus. Proven experience in automotive spare parts sales or a related field. Strong knowledge of automobile components, models, and compatibility. Excellent communication and interpersonal skills. Sales-driven with the ability to achieve and exceed targets. Basic computer skills for order processing and inventory management. Additional Requirements: Familiarity with local and international automobile brands. Ability to work in a fast-paced environment. Customer-focused approach with a passion for delivering exceptional service. Willingness to stay updated on industry trends and product knowledge.