Delivery Executive Job Opening in Kochi

As a Delivery Executive in Kochi, your primary responsibility is to ensure the timely and accurate delivery of goods to customers while providing exceptional service. Your duties may include, but are not limited to: Delivery Operations: Safely and efficiently delivering packages, parcels, or food orders to customers' homes, offices, or designated locations within the assigned area or route. Route Planning: Planning and optimizing delivery routes to maximize efficiency and minimize delivery times. Utilizing GPS navigation or route planning software to navigate routes effectively. Package Handling: Handling packages with care to prevent damage during transportation. Ensuring that packages are securely loaded and unloaded from the delivery vehicle. Customer Interaction: Providing friendly and professional customer service during deliveries. Greeting customers courteously, confirming delivery details, and addressing any questions or concerns they may have. Delivery Verification: Verifying the accuracy of delivery addresses and confirming recipient details before delivering packages. Obtaining signatures or proof of delivery as required. Payment Collection: Collecting cash payments or processing card transactions from customers upon delivery, ensuring accuracy in payment amounts and providing receipts as needed. Vehicle Maintenance: Conducting routine inspections and maintenance checks on delivery vehicles to ensure they are in good working condition. Reporting any mechanical issues or maintenance needs to the appropriate supervisor. Safety Compliance: Adhering to all traffic laws and safety regulations while driving and conducting deliveries. Following company policies and procedures related to vehicle operation and safety. Communication: Maintaining clear and open communication with the dispatch team, providing updates on delivery status, delays, or any issues encountered during deliveries. Record Keeping: Maintaining accurate records of delivery activities, including delivery logs, mileage, fuel consumption, and any incidents or accidents that occur during deliveries. Requirements: Valid driver's license and a clean driving record. Previous experience in delivery or courier services preferred but not required. Familiarity with the local area and knowledge of efficient routes. Ability to operate a delivery vehicle safely and responsibly. Excellent time management and organizational skills. Strong communication and interpersonal skills. Ability to work independently with minimal supervision. Physical stamina and the ability to lift and carry heavy packages as needed. Flexibility to work varying shifts, including evenings, weekends, and holidays. Benefits: Competitive salary and incentives based on performance. Opportunities for career advancement and growth within the company. Training and development programs to enhance delivery skills and customer service. Employee discounts on products or services offered by the company.