Job Description
Key Responsibilities
* Handle customer inquiries through phone, WhatsApp, email, and walk-ins.
* Prepare quotations and follow up with clients for approvals.
- Coordinate with the operations, warehouse, and logistics teams to ensure timely delivery and collection of rental items.
* Maintain client records, sales reports, and order details.
* Assist the sales team in achieving monthly sales targets.
* Coordinate with clients regarding event requirements, schedules, and changes.
* Prepare invoices and support payment follow-ups in coordination with the accounts team.
* Ensure high levels of customer satisfaction by providing prompt and professional service.
* Update CRM/Excel records and maintain accurate sales documentation.
* Support the team during exhibitions, events, and promotional activities when required