Job Description
Job Summary
We are looking for an organized and proactive Franchise Coordinator to manage franchise-related activities, coordinate with franchise owners, and support the smooth functioning and expansion of our franchise network.
Key Responsibilities
Coordinate with franchise owners regarding daily operations, requirements, and business updates.
Handle franchise enquiries, follow-ups, and documentation.
Coordinate with Operations, Accounts, Projects, and other departments to resolve franchise-related issues.
Monitor franchise agreement renewals, royalty payments, and pending dues.
Maintain franchise records, reports, agreements, and communication.
Support new franchise onboarding, outlet openings, and business expansion activities.
Ensure franchise owners follow company policies, brand standards, and operational guidelines.
Prepare regular reports and update management on franchise activities.
Requirements
Bachelor's degree in Business Administration, Marketing, or a related field.
Experience in franchise management, coordination, sales, or customer relationship management is preferred.
Excellent communication, negotiation, and follow-up skills.
Good knowledge of MS Office, Excel, and documentation.
Ability to coordinate with multiple departments and manage deadlines.
Strong organizational and problem-solving skills.