Job Description
Eligibility
- Any Graduate – arrears/dropouts considered
- Any Diploma Graduate
- Good communication skills in Malayalam
- Willingness to work in rotational shifts and rotational week-offs
Job Responsibilities
- Handle inbound customer calls professionally
- Resolve customer queries, complaints, and service requests
- Accurately document customer interactions
- Stay updated on products, services, and company policies
- Coordinate with team members to ensure customer satisfaction
- Follow internal call-handling standards and guidelines
Salary & Benefits
?20,000 Take-Home + Attendance Bonus + Retention Bonus + Night Shift Allowance