Job Description
We are hiring a dedicated and customer-oriented Customer Relation Officer for our banking finance firm with openings in Thamarassery, Perambra, and Kuttiady. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to maintain strong relationships with customers. Responsibilities include assisting customers with financial service inquiries, explaining banking products, handling customer follow-ups, maintaining customer records, supporting account-related activities, resolving customer concerns, and ensuring a smooth customer experience. The candidate should have good interpersonal skills, basic computer knowledge, and the ability to communicate professionally over phone and in person. Experience in banking, finance, customer service, or sales will be an added advantage. The candidate should be confident, organized, and capable of working effectively in a team environment. Female candidates are preferred for this position. This is a great opportunity to develop a career in the banking finance sector with a growing organization.