Job Description
A leading electronic shop in Irinjalakuda is looking for a dedicated Electronic Branch Service Manager to oversee branch operations and customer service activities. Male candidates are preferred. The selected candidate will be responsible for managing daily service operations, coordinating with technicians, handling customer inquiries and complaints, maintaining service records, monitoring inventory of spare parts, and ensuring timely completion of repair and installation services. The role also includes supervising staff, achieving service quality standards, preparing reports, and supporting sales and after-sales service. Candidates should possess good communication, leadership, and problem-solving skills, along with basic computer knowledge. Previous experience in the electronics or retail service sector is an advantage. A positive attitude, customer-focused approach, and the ability to work as part of a team are essential. Competitive salary and career growth opportunities are offered to deserving candidates.