Job Description
We are looking for a motivated and organized Service Coordinator to join our electronic shop in Manjeri. Male and female candidates are welcome to apply. The ideal candidate should have good computer knowledge, proficiency in MS Office, and strong communication skills. Fluency in Hindi is mandatory to coordinate effectively with customers, suppliers, and service teams. The Service Coordinator will be responsible for handling customer service requests, preparing job cards, maintaining service records, coordinating with technicians, tracking repair status, and ensuring timely updates to customers. The candidate should be able to manage phone calls, emails, and daily administrative tasks efficiently while maintaining a professional and customer-friendly approach. Good organizational skills, attention to detail, and the ability to work in a fast-paced environment are essential. Candidates with prior experience in customer service or service coordination will have an added advantage, though freshers with the required skills are also encouraged to apply.