Job Description
Job Summary
We are seeking an experienced and result-oriented Branch Manager to oversee the daily operations, business development, and team performance of our finance branch. The ideal candidate should possess strong leadership skills, sound knowledge of financial products, and the ability to achieve business targets while ensuring excellent customer service and compliance with company policies.
Key Responsibilities
Manage the overall operations and administration of the branch.
Achieve monthly and annual business targets for financial products such as Fixed Deposits (FD), Recurring Deposits (RD), and Gold Loans.
Lead, motivate, and monitor branch staff to maximize productivity and performance.
Develop new business opportunities through customer acquisition, field visits, and relationship management.
Ensure high standards of customer service and timely resolution of customer queries.
Monitor branch profitability, productivity, and operational efficiency.
Ensure compliance with company policies, statutory regulations, and audit requirements.
Prepare and submit daily, weekly, and monthly business and operational reports.
Coordinate with Regional Management and Head Office for smooth branch operations.
Maintain branch discipline, employee attendance, and overall team development.