Job Description
We are hiring an Electronic Service Coordinator for our computer sales and service firm located in Thrissur. The candidate will be responsible for coordinating all electronic and computer service activities, including scheduling service requests, assigning technicians, tracking repair status, and ensuring timely completion of customer complaints. Duties include managing customer communication, preparing service reports, maintaining service records, and coordinating with the technical team for efficient workflow. The role also involves handling spare parts coordination, follow-ups with customers, and ensuring high-quality service delivery standards. Candidates should have good knowledge of computer and electronic service operations, strong communication skills, and basic computer proficiency. Prior experience in service coordination or computer service centers will be an added advantage. Preference will be given to male candidates with relevant experience. The ideal candidate should be organized, responsible, and capable of multitasking in a fast-paced environment. Immediate joining preferred with opportunities for career growth and dedication.