Job Description
Automobile Service Advisor position is available with a reputed car dealership in Thiruvananthapuram (TVM). The selected candidate will act as a key link between customers and the service department. Responsibilities include receiving customer vehicles for service, understanding complaints, inspecting vehicles with technicians, and accurately recording service requirements. The role involves preparing job cards, estimating service costs, explaining repair details to customers, and obtaining approval before work begins. The candidate must coordinate with workshop staff to ensure timely completion of service jobs and maintain high-quality standards. Additional duties include updating customers on service progress, handling delivery of vehicles after service, and ensuring customer satisfaction. The candidate should also maintain service records, follow up on repeat customers, and support billing and warranty claims. Strong communication skills, technical knowledge of automobiles, and basic computer proficiency are required. Experience in automobile service or workshop operations is preferred. Male candidates are preferred due to workshop coordination and field handling responsibilities.