Job Description
A reputed psychology clinic in Kakkanad, Ernakulam is looking for a female candidate for the position of Front Office Staff cum Telecaller. The ideal candidate should be friendly, well-mannered, and capable of handling both reception and telecalling duties efficiently. Responsibilities include attending phone calls, scheduling appointments, managing patient records, greeting visitors, and providing basic information about clinic services. The candidate will also be required to handle incoming inquiries with professionalism, maintain appointment schedules, and ensure smooth front office operations. Good communication skills in Malayalam and English are preferred. Basic computer knowledge, including MS Office and appointment management tools, is essential. Prior experience in a clinic, hospital, or customer service role will be an added advantage, though freshers with good communication skills are also welcome. The role requires patience, confidentiality, and a calm attitude while dealing with clients seeking psychological support.