Customer Relation Manager Job Opening in Kanyakumari

Job Summary We are looking for a CRM Manager to manage client relationships, ensure smooth service delivery, coordinate with internal teams, and maintain high levels of client satisfaction. The candidate will act as the main point of contact for clients and ensure timely completion of projects and business commitments. Key Responsibilities Handle client communications through calls, emails, and meetings. Build and maintain strong relationships with existing clients. Coordinate with internal departments to ensure timely project completion. Track client requirements and provide regular updates. Resolve client concerns and ensure customer satisfaction. Monitor project progress and service quality. Maintain client records and CRM data accurately. Follow up with clients for feedback and future business opportunities. Support business growth through client retention and referrals. Prepare daily, weekly, and monthly client activity reports. Manage and guide the CRM team to achieve departmental goals. Ensure smooth execution of company policies and client commitments. Required Skills Excellent Communication Skills Client Relationship Management Team Handling & Coordination Problem-Solving Ability Time Management CRM Software Knowledge MS Office & Reporting Skills Customer Service Orientation Qualification Any Degree / MBA Preferred Experience in CRM, Customer Support, Client Servicing, or Operations Management