Customer Relation Executive Job Opening in Chennai

Customer Interaction Handle inbound and outbound calls professionally Welcome and assist customers at the showroom Address customer queries and provide accurate information Follow-up & Relationship Management Follow up with leads and existing customers Maintain strong customer relationships Ensure timely communication regarding bookings, delivery, and service Feedback & Complaint Handling Collect customer feedback after sales/service Handle customer complaints and escalate when required Ensure quick resolution and customer satisfaction Coordination & Support Coordinate with sales and service teams Support in appointment scheduling and customer visits Assist in improving overall customer experience Data Management Maintain customer records in CRM/DMS systems Update call logs, feedback, and reports regularly.

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