Job Description
Supervision and Leadership: Leading and training waitstaff, scheduling duty rosters, and supervising staff to ensure adherence to standard operating procedures (SOPs) and safety regulations. Guest Services and Experience: Greeting guests, managing reservations and seating, taking orders, and ensuring high-quality service throughout the meal. Operational Management: Monitoring food service quality, ensuring proper sanitation, maintaining inventory, and overseeing table management. Billing and Feedback: Handling, processing payments, addressing customer complaints, and collecting feedback to improve service quality.