-
Job Id
2325063 -
Company Type
Software Company -
Job Type
Full Time -
Post Date
24 March 2026
CUSTOMER RELATIONS OFFICER Job Opening in Ernakulam
Ernakulam, Kerala
Full Time
-
Food & AccommodationNO
-
Monthly Salary₹ 15000 - ₹ 15000
-
Required GenderMale/Female
-
QualificationPLUS TWO/GRADUATION , TALLY KNOWLEDGE
Job Description
Customer Engagement & Support: Proactively engaging with clients, greeting them, and providing high-quality service to ensure satisfaction and retention.
Issue Resolution: Responding to queries in a timely manner via phone, email, or chat, and solving problems effectively.
Relationship Management: Building and maintaining long-term relationships, often managing client profiles and following up post-service.
Sales & Promotion: Identifying customer needs to upsell/cross-sell products, services, or packages.
Data & Reporting: Maintaining accurate customer records and interaction logs using CRM software.
Feedback Gathering: Gathering client feedback to share with internal marketing and product teams.
CUSTOMER RELATIONS OFFICER jobs in Ernakulam. Full Time CUSTOMER RELATIONS OFFICER Job Opportunities in Ernakulam. Male/Female CUSTOMER RELATIONS OFFICER job vacancies in Ernakulam. CUSTOMER RELATIONS OFFICER job near me in Ernakulam.
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