Job Description
We are seeking a proactive and customer-focused Customer Service Executive for a Full Time position at our Financial Services/ Gold Loan located in Thiruvananthapuram, open to Male/Female candidates. The customer relation executive will be responsible for managing client interactions, addressing inquiries and complaints, maintaining strong relationships with customers, and ensuring a high level of satisfaction through timely and effective communication. The ideal candidate should have excellent interpersonal skills, problem-solving abilities, and a professional attitude to represent the company positively and support customer retention and loyalty.