Process Associate Job Opening in Coimbatore

About the Role As a Junior Associate, you will be responsible for driving domestic sales through effective upselling, crossselling, and consultative selling techniques. This is a voice-based role involving inbound and outbound calls with customers across India. You will engage with potential buyers, explain product features, promote offers, and work toward achieving defined sales and conversion targets. This role is best suited for individuals who are: • Confident and persuasive communicators • Quick learners with strong product knowledge adaptability • Target-driven and motivated by performance-based results Key Responsibilities • Achieve individual performance metrics and sales targets • Document customer interactions and maintain records • Follow standard operating procedures and maintain call quality • Adapt communication based on customer needs and expectations Eligibility Criteria • Any degree (Freshers are welcome to apply) • Strong communication skills (Malayalam) • Willingness to learn and grow in a voice-based process • Comfortable with rotational shifts • Ability to handle inbound and outbound calls professionally • Sales mindset and target-driven approach What We Offer • Central government certification • Process training (9 days) • Half yearly bonus

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