-
Job Id
2028295 -
Company Type
HR -
Job Type
Full Time -
Post Date
25 November 2025
Customer Relation Executive Job Opening in Kochi
Kochi, Kerala
Full Time
-
Food & AccommodationNO
-
Monthly Salary₹ 12000 - ₹ 15000
-
Required GenderFemale
-
QualificationAny Degree
Job Description
Client Management: Act as the primary point of contact for clients, building and nurturing strong relationships to ensure satisfaction and retention.
Client Support: Address client inquiries, handle concerns, and resolve issues in a prompt and professional manner.
Business Growth: Identify opportunities for new business and revenue, often by upselling or cross-selling products and services to existing clients.
Internal Collaboration: Work with internal departments like sales, marketing, and product development to ensure client needs are met.
Strategic Planning: Develop and implement strategies for client accounts, and monitor market trends to identify new opportunities.
Reporting: Track and report on client relationship metrics, client satisfaction levels, and overall account performance.
Education: A bachelor's degree in business, marketing, finance, or a related field is often required.
Experience: Previous experience in client relationship management, sales, or a related field is typically necessary.
Technical Skills: Proficiency with CRM software and Microsoft Office Suite is essential.
Soft Skills: Excellent verbal and written communication, strong interpersonal skills, negotiation, and the ability to build rapport are crucial.
Analytical Skills: The ability to analyze data and market trends to make informed decisions is a key requirement.
Customer Relation Executive jobs in Kochi. Full Time Customer Relation Executive Job Opportunities in Kochi. Male/Female Customer Relation Executive job vacancies in Kochi. Customer Relation Executive job near me in Kochi.
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