Process Associate Job Opening in Coimbatore

Job Title: Customer Associate Location: Coimbatore Department: Customer Service Employment Type: Full-Time Job Summary: We are looking for a Customer Associate to assist our customers, answer their queries, and provide a great shopping experience. Key Responsibilities: Handle customer inquiries via phone, email, and chat. Provide information about products, services, and offers. Assist customers with orders, tracking, returns, and cancellations. Resolve complaints and escalate issues when needed. Maintain records of customer interactions and feedback. Skills & Qualifications: Good communication skills in Malayalam Basic computer knowledge. Problem-solving attitude. High school diploma or above. Customer-focused mindset. Work Environment & Schedule: Full-time role in Coimbatore. Rotational shifts, including weekends and holidays.

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