• Job Id
    1126725
  • Company
    Hotel
  • Job Type
    Full Time
  • Post Date
    14 May 2024

Front Office Manager Job Opening in Kazhakkoottam

Kazhakkoottam, Kerala
Full Time

Requirements

  • Monthly Salary
    ₹ 0 - ₹ 0
  • Required Gender
    Male/Female
  • Qualification
    Degree/Excellent Communication Skills

Training and supporting office staff. Handling complaints and specific customers requests. Monitoring stock and order office supplies and troubleshooting emergencies. Managing mail distribution. Front office is the first department of hotel which comes in guest contact, at the time of guest arrival and the last department when they depart from the hotel. This department performs the various functions like reservation, reception, registration, room assignment and bills settlement of a resident guest. Ensuring timely and accurate customer service. Scheduling shifts and supervising front-office personnel including receptionists? security guards and call center agents. Training and supporting office staff. Handling complaints and specific customers requests.