Telemarketing personnel Job Opening in Mavelikara

Product Knowledge – Develop a deep understanding of the products or services being sold to effectively communicate their features and benefits. Identifying potential customers and businesses who may benefit from our products and services. Initiate calls to prospective customers to introduce our products and services and generate interest among them. Handle incoming calls from clients, answer queries and concerns and generate interest among them. Successfully closing sales by convincing the client. Should be able to meet sales target. Database Management: Updating and maintaining customer databases with accurate contact information and interaction history. Follow-up Calls: Following up with prospects who have shown interest but have not yet made a purchase and follow up the previous customers. Develop strategies and campaigns to boost sales. Feedback and Reporting: Provide feedback to management on the effectiveness of sales strategies and campaigns. Build and maintain strong customer relationships. Providing ongoing support to customers, addressing questions, concerns, or issues they may have. Market Research: Staying informed about industry trends, competitor activities, and customer preferences to adapt sales strategies accordingly. Continuous Learning – Continuously improving sales skills and self-study to stay competitive in the market. Feedback collection: Get feedback from clients and identify areas for improvement and report issues.