Waiter Job Opening in Kannur

We take pride in our commitment to quality service and delicious cuisine. As part of our team, Waiters/Waitresses play a crucial role in delivering attentive and personalized service to our guests. Job Description: As a Waiter/Waitress, you will be responsible for providing friendly and efficient service to guests, taking orders, serving food and beverages, and ensuring guest satisfaction throughout their dining experience. Key Responsibilities: Greeting Guests: Welcome guests as they arrive, escort them to their tables, and present menus with a warm and friendly demeanor. Taking Orders: Provide recommendations, take food and beverage orders accurately, and relay them to the kitchen staff promptly. Serving Food and Beverages: Serve meals and drinks to guests according to established standards, ensuring accuracy and presentation. Knowledge of Menu: Familiarize yourself with the menu items, ingredients, and preparation methods to answer guest questions and make recommendations. Upselling: Suggest additional menu items, specials, or beverages to enhance the dining experience and increase sales revenue. Monitoring Guest Needs: Anticipate guests' needs throughout their meal, replenishing beverages, clearing plates, and addressing any requests or concerns promptly. Maintaining Cleanliness: Keep the dining area clean and organized, including tables, chairs, condiment stations, and service areas, throughout service hours. Handling Payments: Process guest payments accurately, including cash, credit/debit cards, or digital payment methods, and issue receipts as necessary. Collaboration: Coordinate with kitchen staff, bartenders, and other service team members to ensure smooth service flow and timely delivery of orders. Adhering to Safety Standards: Follow food safety and hygiene protocols, as well as restaurant policies and procedures, to maintain a safe and sanitary dining environment for guests and staff. Qualifications: Previous experience as a waiter/waitress or in customer service roles preferred. Excellent communication and interpersonal skills, with a customer-centric attitude. Ability to work effectively in a fast-paced environment, multitask, and prioritize tasks. Strong attention to detail and commitment to delivering high-quality service. Knowledge of food and beverage menus, including wine and cocktail offerings, is an advantage. Basic math skills for processing payments and handling cash transactions. Flexibility to work evenings, weekends, and holidays as required. Minimum education requirement: High school diploma or equivalent. Benefits: Competitive hourly wage with opportunities for tips. Employee meal discounts and incentives. Training and development opportunities for career advancement. Friendly and inclusive work environment with supportive team members. Opportunity to be part of a renowned restaurant committed to excellence in dining experiences.