Telecaller Job Opening in Kollam

Job Title: Telecaller Location: Kollam, Kerala, India Job Type: Full-time Job Summary: We are looking for dynamic and enthusiastic individuals to join our team as Telecallers in Kollam. The Telecaller will be responsible for contacting potential customers over the phone to promote our products or services, answer inquiries, and generate sales leads. The ideal candidate should have excellent communication skills, a pleasant personality, and a proactive approach to customer engagement. Responsibilities: Make outbound calls to potential customers from provided leads or databases. Introduce products or services to prospective customers and explain their features and benefits. Answer incoming calls from customers and provide information, resolve inquiries, or direct them to the appropriate department. Follow up on leads generated through marketing campaigns or inquiries received via email or website. Maintain accurate records of customer interactions, including details of inquiries, comments, and actions taken. Achieve sales targets and objectives set by the company. Build and maintain positive relationships with customers to enhance customer satisfaction and loyalty. Stay updated on product knowledge, pricing, and promotions to effectively communicate with customers.