Hardware Technician Job Opening in Ernakulam

As part of our team, the Hardware Technician will play a vital role in diagnosing and resolving hardware issues, installing and configuring computer systems, and providing technical support to our customers. Job Description: The Hardware Technician will be responsible for diagnosing, repairing, and maintaining computer hardware components and peripherals for our clients. This role involves troubleshooting hardware issues, performing repairs and upgrades, and providing technical assistance to end-users. The ideal candidate will have strong technical skills, hands-on experience with computer hardware, and a customer-centric approach to service delivery. Key Responsibilities: Diagnose hardware problems with computer systems, including desktops, laptops, servers, printers, and peripherals, using diagnostic tools and techniques. Perform hardware repairs and replacements, such as replacing defective components (e.g., hard drives, memory modules, power supplies) and upgrading systems to improve performance and functionality. Install and configure computer systems, including operating systems, drivers, and software applications, according to client specifications and requirements. Conduct preventive maintenance tasks on computer hardware, including cleaning, dusting, and checking for signs of wear and tear, to prevent issues and ensure optimal performance. Test repaired or serviced computer systems to ensure proper functioning and performance, and make any necessary adjustments or fine-tuning to meet quality standards. Provide technical support and assistance to end-users over the phone, via email, or in person to troubleshoot issues, answer questions, and provide guidance on hardware usage and maintenance. Keep accurate records of hardware repairs, service activities, and parts inventory using digital or manual systems to maintain organized documentation and facilitate tracking and reporting. Stay updated on new hardware technologies, products, and industry trends, and pursue opportunities for professional development and training to enhance technical skills and knowledge. Uphold company standards of professionalism, integrity, and customer service in all interactions with clients and colleagues. Follow safety protocols and procedures when working with computer hardware, including handling sensitive components and adhering to electrostatic discharge (ESD) precautions. Qualifications: Diploma or degree in Computer Hardware Engineering, Information Technology, or related field. Proven experience as a Hardware Technician or similar role, with a minimum of [insert number] years of experience diagnosing, repairing, and maintaining computer hardware. Strong technical skills and knowledge of computer hardware components, peripherals, and architectures. Proficiency in diagnosing and troubleshooting hardware issues using diagnostic tools and techniques. Familiarity with hardware repair tools and equipment, including screwdrivers, pliers, and diagnostic software. Excellent problem-solving abilities, with the capacity to analyze issues, develop solutions, and implement effective repairs. Effective communication skills, both verbal and written, with the ability to interact professionally with clients and colleagues. Strong attention to detail and ability to follow instructions and procedures accurately. Willingness to work flexible hours, including evenings and weekends, as needed. If you are a skilled and customer-focused Hardware Technician with a passion for technical excellence, we encourage you to apply for this rewarding opportunity. Join us in providing reliable IT solutions and exceptional service to clients in Ernakulam and beyond.