Telecaller Job Opening in Kottayam

company based in Kottayam, Kerala, specializing in [Insert Company Specialization]. We are dedicated to providing high-quality products/services and exceptional customer experiences to our clients. Job Description: As a Telecaller at [Insert Company Name], you will be responsible for making outbound calls to potential customers in the Kottayam region with the goal of generating leads, promoting products/services, and scheduling appointments for the sales team. Your role will involve effective communication skills, persuasive abilities, and a customer-focused approach. Responsibilities: Make outbound calls to prospective customers from provided leads or databases to introduce [Insert Company Name] products/services and generate interest. Follow a script and communicate product/service features, benefits, and promotional offers accurately and persuasively. Identify and qualify leads based on established criteria, such as budget, needs, and timeline, and record relevant information in CRM software. Build rapport with prospects, address their inquiries, and overcome objections to encourage interest and engagement. Schedule appointments for the sales team to meet with qualified leads, ensuring proper documentation and follow-up. Maintain a high level of professionalism and customer service during all interactions, adhering to company policies and procedures. Meet or exceed daily/weekly/monthly targets for call volume, lead generation, and appointment setting. Collaborate with the sales and marketing teams to align strategies, share feedback, and optimize lead generation efforts. Keep abreast of product/service updates, pricing changes, and promotional campaigns to provide accurate information to prospects. Continuously improve sales techniques and product knowledge through training sessions, workshops, and self-learning initiatives. Requirements: High school diploma or equivalent; Bachelor’s degree in Business Administration, Marketing, or a related field is preferred. Proven experience as a telecaller or in a similar outbound calling role, preferably in sales or customer service. Excellent communication skills in both English and Malayalam, with a clear and articulate speaking voice. Strong persuasive skills and the ability to engage and influence prospects over the phone. Results-oriented mindset with a track record of meeting or exceeding targets and objectives. Familiarity with CRM software and basic computer skills for data entry and call logging. Ability to work independently and as part of a team in a fast-paced environment. Positive attitude, resilience, and willingness to handle rejection and overcome challenges. Flexible schedule with the ability to work evenings and weekends as needed. Proximity to Kottayam or willingness to relocate is preferred.