House Keeping Supervisor Job Opening in Ernakulam

As a Housekeeping Supervisor, you will oversee and coordinate the daily operations of the housekeeping department to ensure cleanliness, orderliness, and guest satisfaction throughout the establishment. Your role is crucial in maintaining high standards of cleanliness and hygiene in guest rooms, public areas, and facilities. This position requires strong leadership skills, attention to detail, and a proactive approach to maintaining a welcoming and sanitary environment for guests. Responsibilities: Staff Supervision and Training: Supervise and coordinate the activities of housekeeping staff, including room attendants, housekeeping aides, and laundry staff. Assign tasks and responsibilities to housekeeping team members, ensuring that workload is distributed efficiently. Train new employees on housekeeping procedures, standards, and safety protocols. Room Inspection and Quality Control: Conduct regular inspections of guest rooms, public areas, and facilities to ensure cleanliness, tidiness, and compliance with established standards. Identify areas for improvement and implement corrective actions to address deficiencies. Monitor the performance of room attendants and provide feedback to maintain high-quality standards. Inventory Management: Monitor inventory levels of housekeeping supplies, such as cleaning agents, linens, and amenities, and reorder as needed. Maintain accurate records of inventory usage and expenditures, and report any discrepancies to the management. Ensure proper storage and handling of housekeeping supplies to prevent waste and loss. Guest Relations: Respond promptly to guest requests, complaints, or concerns related to housekeeping services, and take appropriate action to resolve issues. Ensure that guest requests for extra amenities, towels, or cleaning services are fulfilled in a timely manner. Maintain a positive and professional demeanor when interacting with guests to ensure a positive guest experience. Safety and Compliance: Enforce safety and security protocols to protect guests, staff, and property assets. Ensure compliance with health, safety, and sanitation regulations, including proper handling and disposal of hazardous materials. Conduct regular training sessions on safety procedures and emergency response protocols for housekeeping staff. Qualifications and Skills: Bachelor's degree in Hospitality Management, Business Administration, or related field preferred. Proven experience in housekeeping or a related field, with at least 2-3 years in a supervisory role. Strong leadership and interpersonal skills, with the ability to motivate and coach a diverse team. Excellent attention to detail and ability to maintain high standards of cleanliness and hygiene. Proficiency in housekeeping procedures, equipment operation, and cleaning techniques. Knowledge of health, safety, and sanitation regulations applicable to the hospitality industry. Flexibility to work shifts, including evenings, weekends, and holidays as required. Benefits: Competitive salary package based on experience and qualifications. Opportunities for career advancement within the hospitality industry. Employee discounts on hotel services and amenities. Health insurance coverage and other benefits as per company policy. Join our team as a Housekeeping Supervisor and play a key role in ensuring a clean, safe, and comfortable environment for our guests at our establishment in Ernakulam, Kerala.