Billing Staff Job Opening in Alappuzha

Job Title: Billing Staff Location: Alappuzha, Kerala, India Job Description: As a Billing Staff member in Alappuzha, you will play a crucial role in ensuring accurate and efficient billing processes for our organization. Your primary responsibility will be to generate invoices, process payments, and maintain detailed records of financial transactions. Additionally, you will interact with customers to address billing inquiries and provide exceptional service. Key Responsibilities: Generate accurate invoices for products and services rendered by the organization. Verify the completeness and accuracy of billing information, including prices, quantities, and applicable taxes. Process payments received from customers through various payment methods, such as cash, credit cards, checks, and online payments. Reconcile payments with invoices and maintain updated records of all financial transactions. Follow up on outstanding payments and send reminders to customers regarding overdue invoices. Address billing inquiries and resolve customer complaints or disputes related to billing issues. Collaborate with other departments, such as sales and customer service, to ensure smooth billing processes and customer satisfaction. Prepare periodic reports summarizing billing activities, including outstanding balances, collections, and revenue projections. Stay updated on relevant billing regulations and compliance requirements to ensure adherence to legal standards. Assist in the implementation of billing software systems and participate in training sessions for staff members on billing procedures and software usage. Requirements: Proven experience in billing, accounting, or a related field, preferably in a retail, service, or hospitality environment. Proficiency in using billing software and computerized accounting systems. Strong mathematical skills and attention to detail to ensure accuracy in billing calculations. Excellent communication skills, both verbal and written, with the ability to interact professionally with customers and colleagues. Ability to multitask and prioritize tasks in a fast-paced work environment. Strong organizational skills and the ability to maintain detailed and accurate records. Integrity and discretion in handling confidential financial information. Knowledge of billing regulations and compliance standards is preferred. Bachelor's degree in accounting, finance, business administration, or a related field is a plus.