Food And Beverage Service Job Opening in Kozhikode

A job description for a Food and Beverage Service position in Kozhikode, or anywhere else, typically includes a variety of responsibilities and requirements. Here's a generalized outline: Position Title: Food and Beverage Service Location: Kozhikode, Kerala, India Job Description: As a member of the Food and Beverage Service team, you will be responsible for ensuring exceptional customer service and satisfaction in a dining or hospitality setting. Your duties will include, but are not limited to: Responsibilities: Greeting customers upon arrival and escorting them to their tables. Presenting menus and explaining menu items, including any specials or promotions. Taking accurate food and beverage orders from customers and relaying them to the kitchen and bar staff. Serving food and beverages promptly and accurately, ensuring high-quality presentation and adherence to customer preferences. Providing recommendations and assistance to customers in selecting menu items and beverages. Anticipating and addressing customer needs and preferences throughout their dining experience. Handling customer inquiries, concerns, and complaints in a professional and courteous manner. Processing payments accurately and efficiently using POS (Point of Sale) systems. Maintaining cleanliness and organization in dining areas, including tables, chairs, and service stations. Assisting with opening and closing duties, including setup and breakdown of dining areas. Collaborating with kitchen and bar staff to ensure smooth and efficient operations. Adhering to all food safety and sanitation standards and regulations. Upholding company policies and procedures, including dress code and customer service guidelines. Participating in training and development programs to enhance job skills and knowledge. Performing other duties as assigned by management. Requirements: Previous experience in food and beverage service or hospitality preferred. Excellent customer service and communication skills. Ability to work efficiently in a fast-paced environment. Strong teamwork and interpersonal skills. Flexibility to work evenings, weekends, and holidays as needed. Knowledge of food and beverage menus and preparation methods. Basic math skills for processing payments and handling cash transactions. Attention to detail and accuracy in order-taking and serving. Physical stamina to stand and walk for extended periods and lift moderate weights. Familiarity with POS systems and restaurant management software is a plus. Food safety certification (such as FSSAI) may be required or preferred.